Privacy Policy

DRAFT for legal review. This is operator-grade starter language, not legal advice. Have counsel review before launch.

Aces Alert Solutions LLC (“we,” “us”) operates acesalertsolutions.com as an advertising and lead-generation service that connects consumers interested in medical alert systems with third-party providers. This policy explains what we collect, how we use it, and your choices.

Information we collect

• Information you provide: name, phone number, email, ZIP code, and who the service is for, when you submit our form.
• Consent records: the date, time, IP address, page, and exact disclosure text shown when you consent, plus a consent certificate token (e.g., TrustedForm).
• Automatic data: device/browser information, cookies, and advertising pixels (e.g., Meta Pixel, Google Analytics).

How we use it

• To contact you about medical alert products and pricing (by phone, email, and text, per your consent).
• To share or sell your information to our medical alert marketing partners so they may contact you. Our current partners are listed on our Partners page.
• To measure and improve our advertising and website.

Sharing and sale of information

We share and/or sell the information you submit with the medical alert providers and marketing partners identified on our Partners page so they can contact you about their products. Under U.S. state privacy laws (including the CCPA/CPRA), this may be considered a “sale” or “sharing” of personal information. You may opt out at any time — see Do Not Sell or Share My Personal Information.

Your choices and rights

• Opt out of calls/texts anytime (reply STOP to texts; ask to be placed on our internal Do Not Call list).
• Request access to, correction of, or deletion of your information.
• Opt out of the sale/sharing of your information via our Do Not Sell or Share page.

Cookies and advertising

We use cookies and pixels from Meta and Google to run and measure ads. You can control cookies in your browser and via our cookie banner.

Data retention and security

We retain lead and consent records as needed for our services and to comply with law (including TCPA recordkeeping). We use reasonable safeguards to protect your information.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy; the “last updated” date reflects the latest version.